Table of Contents
Severity: High
The temporary output directory is unwritable. Under this circumstances, JoomlaPack can not create the temporary files necessary for backing your site up. Possible reasons are:
Wrong directory permissions. Directory permissions are described in detail in our user manual. We advise you to take a look at it. Please note that due to the way backup archives have to be accessed, JoomlaPack can not make use of Joomla!'s FTP mode.
There are open_basedir restrictions in effect; if this is so, warning Q101 will also appear.
There is some other host-specific restriction we have not yet encountered. In this case, contact your host.
Remember that JoomlaPack versions 1.3 and higher use the temporary
directory specified in your Joomla!
configuration.php
. If this directory is not
writable, you will also be unable to install any Joomla! extensions. If
you have to change this directory, you will have to manually edit
configuration.php
with a text editor.
To start with, make sure your backup output directory has sufficient permissions. If you are unsure, 0777 (read, write and execute/browse permissions for user, group and others) will work, but remember that they are the broadest permissions settings and you might not want this unless it's absolutely necessary.
If this doesn't work, try using another directory with adequate persmissions. In case you still have problems, use a directory under your web server's root, but remember to secure access to this folder, for example protecting it with a password!
JoomlaPack detects potential issues which might negatively impact the backup process. Many of them are caused by specific PHP configurations. The cause of those issues is mostly or thoroughly known, but since it resides in the server configuration which JoomlaPack can not control we can't provide some "patch" or bug fix to solve them. We try to provide practical solutions or workarounds instead.
The severity of each of these warnings is displayed on the top of this help screen. There are three levels: low, medium and high. The "Low" level implies that the detected issue will most probably have no impact on you. "Medium" level warnings have a higher chance of causing problems, but the proposed workaround may be applied to alleviate its effects. "High" level warnings should be treated as errors; the detected issue will cause backup failure unless the proposed workaround is applied.
Remember, if all else fails, contact us on our support forum . We are here to help you. Please, before posting to the forum, try to follow the "workaround" procedure outlined above and tell us that you did try the proposed solution before asking us for support.